RSS Feed
Latest Updates
Windows Security Updates // Softserv13 - Denver DC
Posted by Mark Brown on 23 May 2017 08:25 PM
Unfortunately, we cannot complete this task on time frame. We will perform it later.

We are starting maintenance soon.

Dear Customers

We will be applying latest Critical Windows Updates & security patches which will require Softserv13 to be rebooted multiple times. This maintenance will be performed during night at 11 PM MST.

Shared WebHosting Server : SOFTSERV13
Maintenance Window: 60 minutes
Customer Impact: Websites Hosted on this server will be inaccessible during this period

Feel free to contact our support department regarding any queries that you may have.

Thanks for your co-operation
Read more »

Critical Microsoft Vulnerability
Posted by Ruchir Shastri on 12 May 2017 08:00 PM
Hello All,

In view of recent events that have highlighted the persistent risk of the threat posed by cyber-attacks
( ) we strongly advise our customers to apply the following security update, released by Microsoft on March 14th this year: as bare minimum and latest Windows updates which include May security roll up (which includes all of the above), if not having done so already.

Microsoft have announced a vulnerability in Microsoft Server Message Block 1.0 (SMBv1) server today. This service (SMB) is utilised to present shares, printers and more on a Microsoft Domain network.

This vulnerability exposes core Active directory components to Remote Code Execution from unauthenticated attackers. They would be able to execute any code they wished to potentially gain access to the entire network. The patches Microsoft have provided should be tested installed as a matter of urgency.

Specific Security reports of the Common Vulnerabilities and Exposures (CVEs) are below -

Windows SMB Remote Code Execution Vulnerability : CVE-2017-0143
Windows SMB Remote Code Execution Vulnerability : CVE-2017-0144
Windows SMB Remote Code Execution Vulnerability : CVE-2017-0145
Windows SMB Remote Code Execution Vulnerability : CVE-2017-0146
Windows SMB Remote Code Execution Vulnerability : CVE-2017-0148

The released patches target the SMBv1 service and the way it handles the particular requests that can be used to exploit it.

We will proceed with applying this on all fully managed Windows servers on our network along with host machines which will in turn be rebooted over this weekend.

Thanks for your understanding and co-operation.
Read more »

[FIXED] - Vulnerability Note VU#867968
Posted by Ruchir Shastri on 13 February 2017 12:09 AM
Hi Customers,

With regards to vulnerability note - we have updated our firewall filters to block outbound SMB connections (TCP ports 139 and 445 along with UDP ports 137 and 138). If you are utilizing any of these ports for outbound SMB connections and want to have an exception created, please open a ticket with our technical support team with IP address that you'll like to exclude from above rule (adding an exception will mean that your server is open to above vulnerability until Microsoft rolls out a patch for this).

Softsys Support
Read more »

[COMPLETED] - Memory Upgrade // HVUK3 (LONDON DC)
Posted by Brad Hack on 27 January 2017 06:47 AM

This memory upgrade has completed successfully and the server is now back online.


We are bringing the server down for memory upgrade.


Dear Customers,

We will be upgrading/adding more memory on our Hyper-V host machine HVUK3 to allow more scalability for existing customers. This task will be undertaken at 2:00 AM GMT Saturday, 28 January 2017. This task will take around 45-60 minutes during which VPS's hosted on HVUK3 will remain inaccessible.

We will keep this announcement section updated regularly during the upgrade process.

Best regards,

Softsys Support

Read more »

[COMPLETED] - Chicago - Upgrade To 10Gbps Uplinks
Posted by Ruchir Shastri on 13 January 2017 07:51 PM

Update: 15 Jan 2016 10:10AM CST

This is now completed with almost no downtime..


Update: 15 Jan 2016 10:00AM CST

We will be starting this shortly.


Date: 15th January, 2017

Time:  Starting 10AM Chicago time (CST) for about 30 minutes

Expected Impact:  Brief periods of latency and small outage during spanning tree reconvergence.

Purpose of Work:  We will be upgrading our uplinks in Chicago data center with redundant 10Gbps uplinks from our provider (currently setup as 4 * 1Gbps LACP). The optics are laid out on both ends and our data center will turning up these links and disable the old links. This upgrade provide increased throughput and better network performance for our entire Chicago setup.

Read more »