RSS Feed
Latest Updates
Apr
19
[COMPLETED] - Network Maintenance - April 21, 2017 10:00PM - 12:00AM
Posted by Mark Brown on 19 April 2017 06:08 AM
Update: This maintenance is now complete
===========
Date: April 21, 2017
Time: 10:00PM - 12:00AM (Denver Time)

Purpose of Work:
During this maintenance window, we will be upgrading our primary distribution switches at 1801 California St to the JTAC recommended JunOS.

Impact of Work:
Our distribution switches are running in a highly available virtual chassis cluster, which should reduce any network interruptions to just a couple of periods of latency while routes reconverge.  This network disruption will impact clients at both of our Denver area data centers.
Read more »



Apr
19
[COMPLETED] - Network Maintenance - April 20, 2017 9:00PM - 2:00AM
Posted by Mark Brown on 19 April 2017 06:07 AM
Update: This maintenance is now complete

===================================
Date
: April 20, 2017
Time: 9:00PM - 2:00AM (Denver Time)

Purpose of Work:
During this maintenance window, we will be upgrading our top of rack switches to the latest Juniper recommended JunOS.  This work will only take place at switches located at 1801 California St (our downtown Denver data center).

Impact of Work:
Each switch will be offline for 10-15 minutes to reboot and install the latest JunOS.  During this time, hosts directly connected to the top of rack switches will also be offline. We will start with switches in A row, then go to B row, C, row and so on.

We will update this announcement as soon as the task is complete.
Read more »



Feb
13
[FIXED] - Vulnerability Note VU#867968
Posted by Ruchir Shastri on 13 February 2017 12:09 AM
Hi Customers,

With regards to vulnerability note http://www.kb.cert.org/vuls/id/867968 - we have updated our firewall filters to block outbound SMB connections (TCP ports 139 and 445 along with UDP ports 137 and 138). If you are utilizing any of these ports for outbound SMB connections and want to have an exception created, please open a ticket with our technical support team with IP address that you'll like to exclude from above rule (adding an exception will mean that your server is open to above vulnerability until Microsoft rolls out a patch for this).

Thanks,
Softsys Support
www.softsyshosting.com
Read more »



Jan
27
[COMPLETED] - Memory Upgrade // HVUK3 (LONDON DC)
Posted by Brad Hack on 27 January 2017 06:47 AM

This memory upgrade has completed successfully and the server is now back online.

============

We are bringing the server down for memory upgrade.

============

Dear Customers,

We will be upgrading/adding more memory on our Hyper-V host machine HVUK3 to allow more scalability for existing customers. This task will be undertaken at 2:00 AM GMT Saturday, 28 January 2017. This task will take around 45-60 minutes during which VPS's hosted on HVUK3 will remain inaccessible.

We will keep this announcement section updated regularly during the upgrade process.

Best regards,

Softsys Support
www.SoftsysHosting.com


Read more »



Jan
13
[COMPLETED] - Chicago - Upgrade To 10Gbps Uplinks
Posted by Ruchir Shastri on 13 January 2017 07:51 PM

Update: 15 Jan 2016 10:10AM CST

This is now completed with almost no downtime..

---------------------

Update: 15 Jan 2016 10:00AM CST

We will be starting this shortly.

---------------------

Date: 15th January, 2017

Time:  Starting 10AM Chicago time (CST) for about 30 minutes

Expected Impact:  Brief periods of latency and small outage during spanning tree reconvergence.

Purpose of Work:  We will be upgrading our uplinks in Chicago data center with redundant 10Gbps uplinks from our provider (currently setup as 4 * 1Gbps LACP). The optics are laid out on both ends and our data center will turning up these links and disable the old links. This upgrade provide increased throughput and better network performance for our entire Chicago setup.


Read more »