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Feb
19
Network Maintenance - Feb 20 8PM - 2AM & Feb 21 8PM - 2AM - Denver DC
Posted by Mark Brown on 19 February 2017 06:11 PM

UPDATE: 10:00PM Feb 21, 2017 - Our work for the evening is complete.  We are going to observe the changes we made tonight and we will need to schedule another maintenance window next week to finish up the project.

UPDATE: 1:55AM Feb 21, 2017 - Our work for this evening is complete.  We will be back at it tomorrow.


Dates:
 Feb 20, 2017 & Feb 21, 2017
Time: 8:00PM - 2:00AM (MST)

Purpose of Work:
Replacement of legacy core1/dist2 switches and routers.  During this work, we will be taking core2 / dist1 devices offline and replacing them with new devices, that provide us with additional capacity and flexibility.

Impact of Work:
There will be several short periods (5-10 minutes) of packet loss and latency as we isolate the old devices, remove them from the network, and then bring the new devices online.

UPDATE: 1:55AM Feb 21, 2017 - Our work for this evening is complete.  We will be back at it tomorrow.


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Feb
15
Network Maintenance - February 16 8:00PM - 2:00AM
Posted by Ruchir Shastri on 15 February 2017 08:59 AM

UPDATE: 1:55AM Feb 21, 2017 - Our work for this evening is complete.  We will be back at it tomorrow.


Our Denver data center team will be performing below network maintenance:

Date:
 Feb 16, 2017

Time: 8:00PM - 2:00AM (MST)

Purpose of Work:
Replacement of core2 / dist1 at 1801 California St.  During this work, we will be taking core2 / dist1 devices offline and replacing them with new devices, that provide us with additional capacity and flexability.

Impact of Work:
There will be several short periods (5-10 minutes) of packet loss and latency as we isolate the old devices, remove them from the network, and then bring the new devices online.


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Feb
13
[FIXED] - Vulnerability Note VU#867968
Posted by Ruchir Shastri on 13 February 2017 12:09 AM
Hi Customers,

With regards to vulnerability note http://www.kb.cert.org/vuls/id/867968 - we have updated our firewall filters to block outbound SMB connections (TCP ports 139 and 445 along with UDP ports 137 and 138). If you are utilizing any of these ports for outbound SMB connections and want to have an exception created, please open a ticket with our technical support team with IP address that you'll like to exclude from above rule (adding an exception will mean that your server is open to above vulnerability until Microsoft rolls out a patch for this).

Thanks,
Softsys Support
www.softsyshosting.com
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Feb
8
Network Maintenance - Feb 9, 2017 9:00PM - 1:00AM - Denver DC
Posted by Mark Brown on 08 February 2017 05:37 AM

Date: Feb 9, 2017
Time: 9:00PM - 1:00AM (MST)

Purpose of Work:
We have recently installed new Juniper line cards in our border routers and we need to groom all existing interfaces from the old line card, which supports max of 8 10GE ports, to the new line card, which has support for 16 10GE ports.

Impact of Work:
There will be several short periods (5-10 minutes) of packet loss and latency as we turn ports down and move them to the new line cards.


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Jan
27
[COMPLETED] - Memory Upgrade // HVUK3 (LONDON DC)
Posted by Brad Hack on 27 January 2017 06:47 AM

This memory upgrade has completed successfully and the server is now back online.

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We are bringing the server down for memory upgrade.

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Dear Customers,

We will be upgrading/adding more memory on our Hyper-V host machine HVUK3 to allow more scalability for existing customers. This task will be undertaken at 2:00 AM GMT Saturday, 28 January 2017. This task will take around 45-60 minutes during which VPS's hosted on HVUK3 will remain inaccessible.

We will keep this announcement section updated regularly during the upgrade process.

Best regards,

Softsys Support
www.SoftsysHosting.com


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