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We've upgraded management levels - Please visit server management matrix page at https://support.softsyshosting.com/index.php?/Knowledgebase/Article/View/173/0/managed-server-services-details [https://support.softsyshosting.com/index.php?/Knowledgebase/Ar...
Yes, you can create unlimited domains and sub-domains with Windows VPS.
Shared/Reseller Hosting: In Windows Shared/Reseller hosting you can create MSSQL databases as per the resource allocated to your hosting plan. You cannot create MSSQL database with unlimited size in Windows Shared/Reseller Hosting. If you need additional...
No, We cannot provide IP addresses of specific class since it is an auto system.
Yes, we are offering Plesk control panel in our Windows VPS plans. Additional licensing cost would be as follows: Plesk Web App (5 Domains) $5.00 Plesk Web Pro (30 Domains) $7.50 USD Plesk Web Host (Unlimited Domains) $15.00 USD
Yes, you can host PHP based websites in Windows shared Hosting and Windows VPS/dedicated Hosting Plans.
With all our Windows VPS plans, you will get a FULL administrative access. You can install and run any application/software you would like to use. However, it would be difficult for us to suggest you a plan because it depends on your application's softwar...
There is no restriction on total number of hosted domains on Windows and Linux VPS hosting as well as on Cloud VPS. In case if you have purchased Plesk Control Panel license (Windows or Linux), there will be restriction based on your license (10 domains, ...
There is no restriction on total number of hosted domains on Windows and Linux VPS as well as on Cloud VPS.
Yes, you can host unlimited number of websites in Linux and Windows VPS. There is no limit on total number of websites to be hosted.
Yes, you can install third party SSL certificate in VPS. If you want to install third party SSL certificate on dedicated IP address, you will need to purchase additional IP address. One additional IP address will cost you $2.5/Month for VPS. Please refer ...
Yes, you can feel free to install any VPN service in your VPS server.
Yes, you can monitor and login to user's mailboxes as SmarterMail administrator using Impersonate feature of SmarterMail. Using this feature, admin user can quickly log into user account, change settings or diagnose problems with an account. This feature ...
You will get full administrative control of your VPS therefore you can surely open/close any ports of your VPS. There is no restriction in Chicago / UK / Singapore DC. We do block few ports in Denver DC as per mentioned in article https://support.softsysh...
Yes, you can purchase additional IP addresses anytime. The cost for additional 1 IP address is $2.50/ month. The IP addresses can be purchased during sign up process or later on from member’s portal area.
Yes, you can purchase additional vCPU, RAM, DiskSpace, Bandwidth resource during the VPS signup or later on when you need them. Order addons from member’s portal area It is the most convenient way to buy add-ons. All you need to do is login to the clien...
Yes, you can purchase additional VPS resources from member’s portal area.
Yes, you can purchase additional CAL for VPS server. You can contact to our sales team via chat or open a ticket for license cost.
Yes, you can Reboot, Pause and shut down your Windows VPS from VPS Web Management panel.
Yes you can run it on Windows VPS. In Forex Trading, a VPS/Dedicated Server plays a primary role to reduce the latency and slippage.
Host name is just used for naming/identification purpose and it can be anything (it is not necessary to put in a working domain name there).
Yes, you can upgrade to higher plan any time and without loss of data. Though, your data will remain intact during upgrade. During upgrade / migration procedure, couple of reboots is required. You will experience 10 to 15 minutes of downtime during upgrad...
Yes, you can use OpenOffice in Windows VPS. It will not be pre-installed with the VPS but you can install it at your end as you will get full administrative access of your VPS.
You can feel free to open ports from Windows/Linux Firewall yourself.
Yes, We can install MSSQL Server and SmarterMail anytime without OS re-installing. You can contact our sales / support team via chat or open a ticket.
Microsoft IIS / DNS server will be pre-installed in Windows VPS unless you have selected Bare OS VPS configuration. In case, if you have purchased Bare OS configuration, we will install Microsoft IIS / DNS server in your VPS upon your request in ticket.
It is recommended to change default SSH port (22) of Linux Server as part of security measure to harden your server. You can accomplish this by following below steps: 1) Login to the server via SSH as root: ssh root@hostname/IP where hostname/...
Linux and Windows are two different types of operating systems. Linux is the most popular operating system for web servers. Since Linux-based hosting is more popular, it has more of the features web designers expect. So unless you have websites which n...
Yes, you will have full administrative privileges over IIS and MSSQL Server with all Windows VPS plans.
No, we do not allow port scanning from VPS.
No, we do not provide SmarterMail demo account however you can refer to our SmarterMail tutorials.
You can setup unlimited schedule tasks in both our Windows and Linux Plans without any restrictions.
Windows Shared Hosting Plans: We do not offer cron jobs in Windows shared hosting plans. Windows and Linux VPS Hosting Plans: It is available in both our Windows and Linux Plans without any restrictions.
Windows Shared Hosting: You cannot create MSSQL database with unlimited size in Windows Shared Hosting, as you will get 500 MB storage space for each MS SQL database. Windows VPS Hosting: In Windows VPS Hosting, maximum database size depends on the MS SQ...
We do not provide antivirus pre-installed with default VPS configuration. You can feel free to install Anti-virus product as you want. We can provide you with MalwareBytes Business edition at $65/yr per VM.
No, we do not provide Microsoft Office pre-installed in any of our Windows VPS plans. However, we provide Windows VPS with full administrative access; you can check compatibility of Microsoft Office for virtual environment, download and install Microsoft ...
No, we do not provide Microsoft Office pre-installed in any of our Windows VPS plans. However, we provide Windows VPS with full administrative access; you can check compatibility of Microsoft Office for virtual environment, download and install Microsoft ...
Unfortunately, we cannot provide you minimum guarantee for upload / download speed. Each of our host servers is now having 1 Gbps full duplex connectivity and this is shared amongst VPS' hosted on it. Average usage on a host server is close to 5-10% of co...
We do not provide VPS with pre-configured SIP(SIP can establish sessions for features such as audio/video conferencing and call forwarding to be deployed over IP networks, thus enabling service providers to integrate basic IP telephony services with Web, ...
Yes, we do offer 8 core vCPU cores. You can purchase add-on's from member’s portal area or open a ticket with sales department.
Yes, we offer WebsitePanel control panel and Plesk panel in Windows VPS and cPanel in Linux VPS. It is depend on service level for licensing cost.
No, we do not provide any email verification services.
No, we don't provide pre-configured audio streaming service in VPS. However, you can install relevant software for audio streaming in your VPS.
Dedicated servers / VPS do not have any trial / money back guarantee since there is good amount of manual task & man hours required in building the server/racking it/configuring it. Hence, you will need to sign up for a minimum period of 1 month.
No, we do not provide DHCP service in VPS.
We have implemented anti DDoS systems in our main hardware nodes which is capable to detect and mitigate DDoS attack between 1Gbps. By default, individual VPS are not protected against DDos attacks. In order to protect your VPS against DDoS attacks, you ...
Yes, we do provide GUI environment with all our Windows VPS plans. However, in Linux VPS, you will not get GUI envoirment. Instead you will have a full root access of your server which will help you to manage your server through command line interface.
Yes, we do provide entire SmarterTools bundle that includes SmarterMail, SmarterTrack and SmarterStats applications. By default it will not install in server, but you can install it yourself or contact to our support team via ticket.
No, we do not provide RDP Connection with Shared hosting. However, we provide RDP Connection with VPS/Dedicated Server hosting service.
We do not provide VPS with pre-configured VPN services. However, you can install relevant software in your VPS and configure VPN at your end.
We do not offer private network in VPS hosting. There will be only one network interface available (public network) in VPS.
Usually we send several notifications before a scheduled maintenance. However, in case of emergency maintenance, we may not be able to notify all customers individually. However in any case, we publish the maintenance status in the announcement section of...
Yes, all our Windows plans will support connectivity of ASP.Net with MySQL database. You will need to use appropriate .Net connector to connect with MySQL database.
VPS and/or dedicated server, if you have selected only operating system while placing your order then PHP will not be pre-installed on it. You can feel free to install PHP in your server as you want. If you have selected any hosting control panel like (W...
No, we do not support Tomcat on Windows VPS. By Default, we support IIS Web Server. However, you can install Tomcat and manage it from your end.
Windows operating system will be pre-installed in your Windows VPS or Windows Cloud VPS. We will install and configure Windows operating system depending on the configurations selected while placing an order.
Windows VPS comes with pre-installed operating system so you will get complete file explorer (Windows Explorer) as you have in your local system. If you are looking for web based file manager, you will need to opt for a control panel for your VPS.
If you are looking to move your Hyper-V Virtual Machine from any other host to us, we will provide free migration for you. You will need to provide us with "vhd" file of your VM (you can obtain it from your existing host if you don't have direct us) - you...
You can manage DNS records of your domains using the following instructions: There are two options: You can use managed DNS services from any provider or from domain registrar and point A, MX, CNAME etc. records to your VPS IP address. You can set up pr...
Continuous Data Protection (CDP) will store data backup at the specified intervals set as per our back up policy. We can restore the backed up data from the available restore points on request. As per our back up policy we take CDP backup once in a 24 hou...
Each IP address should have single reverse DNS (rDNS). It is not possible to set multiple rDNS records for same IP address. If you have purchased a VPS or dedicated server and you would like to set rDNS for your IP address, you can submit a ticket from yo...
Each IP address should have single reverse DNS (rDNS). Also, your rDNS hostname should resolve your IP address. It is not possible to set multiple rDNS records for same IP address. If you have purchased a VPS or dedicated server and you would like to set ...
Generally, it takes 2-7 hours to deliver a VPS after payment approval. However, it may take little more if there are few more orders in the queue or if it is a weekend.
By default, 2 users can login to Windows VPS simultaneously. However you can purchase CAL license to extend this number of users. CAL [Client Access License] allows the additional Remote Desktop users. Each CAL license cost is $5.50/month.
We do not oversale in our single host machine. We assure consistent and stable performance of each VPS, by allocating balanced resource to our system and we get optimal system performance. The number of customers per server varies based on the plan types ...
There are no restrictions on number of domains/websites you can create on VPS.
We do offer free of cost for first time. We will do charge $10 for VPS and $25 for dedicated server OS re-installation.
You can delete existing Virtual Machine by following below steps: 1) Login to VPS Web Management Panel. 2) Click On Virtual Private Servers - REFER 1.PNG 3) Click On 'x' icon beside virtual machine to be deleted - REFER 2.PNG 4) Select the ...
In this knowledgebase, we'll walk you through disabling DNS recursion and deleting root hints on a Windows server. 1. Login to your VPS/Dedicated server through Remote Desktop. 2. Go to START >> ADMINISTRATIVE TOOLS >> DNS. This will launch DNS MANAGER ...
You can edit configuration of existing virtual machine by following steps mentioned below: 1) Login to VPS Web Management Panel. 2) Click On Virtual Private Servers - REFER 1.PNG 3) Click On VPS name - REFER 2.PNG 4) Click On Configuration ...
It is highly important to keep your billing portal access safe and secured. In order to assist you with this, we have option to enable 2-factor authentication for each member accounts at no additional costs. This will require an additional special code to...
You can manage already created Virtual Machine for performing various steps like Start / Stop / Reboot VPS by following below steps: 1) Login to VPS Web Management Panel. 2) Click on Virtual Private Servers - REFER 1.PNG 3) Click on VPS Name -...
Host name is just used for naming/identification purpose and it can be anything (it is not necessary to put in a working domain name there).
VPS Hosting Upon signing up for the VPS Hosting service, your VPS order and payment will have to pass through our automated verification system. Once your VPS order successfully passes through these checkpoints, we will put your VPS in setup queue. Follo...
All RDP users' profiles are created within C: drive hence they will have read access to any data stored on C: drive. However, users cannot have access of other users' profiles folders. We strongly suggest that, you should not grant RDP access to other pe...
Yes, both the Remote Desktop users will have different desktop screen. Each RDP user should take own session.
we will provide Empty VPS without any software. You just need to choose Bare OS Only (Without selecting additional software) VPS while you place the order.
We provide Windows VPS on Microsoft Hyper-V platform.
Creating a Password Protected folder with WebsitePanel is easy to do and allows both web, and FTP access to sites with a username and password.  First start by navigating to your user account and select FTP accounts. From here, create the FTP account:...
Customer is responsible for managing backup of their VPS. If you want Softsys Hosting to back up your VPS, it will cost you $25/month for 100 GB backup space.
Each of our host servers is now having 1 Gbps full duplex connectivity and this is shared amongst VPS' hosted on it. Average usage on a host server is close to 5-10% of connectivity speed on 24 hour basis and hence each VPS gets a very decent share of con...
Our system continually monitors the bandwidth usage of all our VPS. If however you’re VPS exceeds its allocated monthly bandwidth limit, you will receive an invoice for additional bandwidth usage. You can make the payment against additional bandwidth usag...
It is 2.0 to 2.6 Ghz.
There is major difference as disk I/O. Your data will be accessed 100x times faster than with traditional.
Host machine configuration is Dual Intel Xeon E5-2630v2 6 Core @2.6GHz.
We do offer MSSQL express / web / standard addition. This is an addon service.
Please refer the article https://support.softsyshosting.com/index.php?/Knowledgebase/Article/View/173/0/managed-server-services-details
We do offering Windows 2008 R2 and Windows 2012 R2 Standard edition and 2016 Standard edition.
We are configuring RAID 10 for Hyper-V host machine.
We are using Hyper-V technology for Windows/Linux platform and KVM technology for Linux platform.
You can either consider Plesk (license cost additional) or WebsitePanel (addon).
We do offering SmarterMail latest version with all VPS plans.
We do offer latest SmarterMail version with Windows 2008 R2 / Windows 2012 R2 OS.
You can install any software as you want in your VPS server.
For first order, we will need to verify document in order to prevent fraud / spammer.
Yes, you will get VPS web management panel for start / reboot / shut down server from panel.
Yes, you will get dedicated IP address with all VPS plans.
Yes, you can connect server via RDP (remote desktop).
Yes, you will have full control over the server and will be able to access it over RDP.
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